Shipping policy

Return Policy:

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it. 

To start a return, you can contact us at 1-402-366-3794 or support@tdlguttersystems.com. Please note that returns will need to be sent to the following address: 488 County Road D Friend, NE  68359

A return shipping label is included with your purchase. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at 1-402-366-3794 or support@tdlguttersystems.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to contact us and return the item you have.  Once the return shipment is verified as sent, the replacement item will be shipped.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at 402-366-3794 or support@tdlguttersystems.com.